Fill in the form below and we'll get back to you as quickly as we can. If your enquiry is urgent, please call us directly.
Talk to our team in the US
We're based in Fairfield, Ohio, so whether you want to call us, send an email or use the form below, you'll always reach someone who knows the products and understands your market.
No waiting for answers from overseas. Just straightforward support from people on the ground in the US.
Contact Details
| Sales enquiries | info@victorylightingusa.com |
| Phone | +1 (888) 557-7195 |
| Address | 9787 Harwood Court, Fairfield, Ohio, USA |
| Office hours | Monday–Friday, 8:00am–5:00pm ET |
Speak to the Victory North America team
Shipping Enquiries
We ship across the United States, Canada and South America from our warehouse in Fairfield, Ohio. For delivery timescales, express despatch options or high-volume enquiries, please get in touch with our sales team directly — we'll check availability and advise on lead times.
Returns & Warranty Claims
We want every order to arrive in perfect condition. If something is not right, here is what to do.
Shortages and damage on delivery
Please inspect your delivery on arrival. Any shortages or damaged items must be reported to our team within 3 days of receiving your order. Reports made after this period may not be accepted, so please check your delivery promptly.
Technical issues
If you experience a technical issue with a product after installation, please get in touch with our sales team as soon as possible. We will investigate and advise on the best course of action.
How to contact us
For all returns, damage reports and technical queries, contact the Victory North America sales team directly. Details are on our contact page.